The Centre for Cultural Diversity in Ageing is about to host an ‘Effective Communication in Aged Care - Working with Interpreters and Bilingual Staff Workshop’ in Melbourne.

The workshop will be held on Thursday 24 November from 9.30am – 3.30pm at the Melbourne Convention and Exhibition Centre, and will assist aged care providers to develop their competence in the use of all forms of interpreting services and to maximise the use of their staff’s bilingual skills.

Ideal for managers and staff working in community and residential aged care, a certificate of attendance and professional endorsements by the Royal College of Nursing and Diversional Therapy Australia will be awarded.

The workshop will cover:

• -Types and availability of language services
• -Assessing the need for and accessing language services
• -Planning for and maximising the use of language services
• -Role of interpreters and bilingual staff
• -Working effectively with interpreters including telephone interpreting

People can book for the interactive workshop by visiting www.culturaldiversity.com.au or calling 03 8823 7979.